What the course covers
- The Agile Investigation FrameworkWhy rigid checklists fail, the five agile phases, the defensible-investigation principles of ISO/TS 37008:2023, and the courtroom scrutiny standard.
- Allegation AnalysisAlign the allegation to policy and law, break it down with the 5Ws, separate facts from assumptions, spot information gaps, and write a neutral working summary.
- Investigation PlanningDefine scope, map stakeholders, prioritize information sources, set milestones with escalation checkpoints, and anticipate risk before it finds you.
- Evidence CollectionCollect documents and electronic data, preserve chain of custody, verify authenticity and context, build evidence timelines, and prepare the interview strategy.
- Investigative InterviewingThe PEACE model in workplace practice: questioning techniques, neutrality and active listening, difficult interviews, documentation, and safeguards.
- AnalysisReview evidence objectively, find patterns and corroboration, assess credibility, build the narrative, and reach substantiated, unsubstantiated, or inconclusive findings.
- ReportingStructure the report, write defensible findings — not legal conclusions — link every finding to evidence, and handle retention, confidentiality, and remediation.
- Capstone InvestigationTake a mock allegation through all five phases: working summary, investigation plan, interview outline, findings determination, and report skeleton — submitted as a written capstone assignment, plus a 10-question final assessment.
Agile Investigation Mastery
Adeptly navigate workplace investigations with an approach that adapts to changing dynamics while maintaining structural integrity.
Defensible Practices
Master the principles of a defensible investigation to safeguard the organization's interests and uphold fairness at every step.
Evidence Analysis Skills
Analyze evidence objectively, drawing connections that form a compelling narrative based on facts.
Effective Interviewing
Employ the PEACE model to conduct interviews that yield reliable, unbiased information while preserving rapport.
Strategic Reporting
Craft clear, neutral reports that link findings directly to evidence, ensuring conclusions stand up to scrutiny.
